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Frequently Asked Questions
General F.A.Q.
Why do I need to create a profile?
It allows us to track how much Thankssites.com Cash Back Rebates you earn, so we can pay you. We will also be able to link you with the people that you refer so we can pay you more cash back rebates based on their purchases.

If I sign up will I receive junk mail or spam?
No. We are here for you and because of you. Thankssites.com is successful because of our smart, respectful users, and we are NOT going to abuse, offend, or otherwise take advantage of you. Your name and information will not be given or sold to anyone else.

How do I get started?
Click on Create a Personal Profile on any Thankssites.com page. Fill out all the required information and you will be ready to shop.

How do I refer others?
Simply Click on the Refer a friend/organization, fill out the form and it will be sent to that individual or organization. The organization (if any) you choose to refer them with will be their primary organization (My Organization) they will use for fundraising.

How does referring others help me and my organization? By referring others, we provide you with a percentage of their cash back rebates. This is our way of saying “Thank You” for spreading the word. It is also a VERY easy way of raising more money for your organization. When you fill out the Refer a Friend/Organization form you are able to choose to affiliate them with you or your organization. This way when they make a purchase, Thankssites.com will provide all involved persons or organizations with a percentage of the cash back rebate..

How do I sign up my organization/group to start fundraising?
Simply click on the Fundraising link, found on the top of every page, fill out the form, and you are ready to shop and earn cash back rebates. Thankssites.com will then contact you or the primary contact to finalize the setup.

How do I access my account? What can I do there?
You can view your account information when logged in through ThanksSites.com by going to the Member Area. Here, you can view how much money you have earned, how much money you have raised for your organization, how much total money your organization has raised, and other useful information. You can add organizations you wish to support, edit and view your personal information, view your shopping history, view your referral tree, and change your favorites.

NOTE: We want your cash back to be reported and approved as much as you do. Please let us know any time a qualifying transaction is not reported in your account within three weeks of the shipping date.

How can I change my password?
If you are currently logged in: 1. Click on Member Area; 2. Under My Personal Information, Click on Edit Information; 3. Be sure and put your new password in both password boxes, then click on “Save.”

What if I forgot my password?
Click on Forgot Password on the login box. Then type in your email address and we'll mail your password to you. The address you type in must match the current email address supplied in your profile.

What if I forgot my username?
Click on Forgot Password on the login box. Then type in your email address and we'll mail your username to you. The address you type in must match the current email address supplied in your profile.

What if my email address changes?
If you’re currently logged in: 1. Click on Member Area; 2. Under My Personal Information, Click on Edit Information; 3. Put your new e-mail address in the e-mail address box, then click on “Save.”

A confirmation email will be sent to the new address, and you'll need to click the link/url provided to complete the process.

How can I change my Thankssites.com profile?
1. Sign on; 2. Click on Member Area; 3. Under My Personal Information, Click on Edit Information; 4. Update your desired information, then click on “Save.”

How can I see who I have referred?
Sign on and click on Member Area. My Referral Tree organizes the people whom you have referred and the people whom they have referred up to 4 people deep.

Can I advertise on Thankssites.com?
Yes. For more information on our advertising opportunities, contact info@thankssites.com.

What if I have other questions?
Please let us know how we can help by filling out our Contact form. Please give us all the information you can about your question or problem. One of our representatives will respond to you as quickly as possible.

Cash Back Rebates F.A.Q.
What are the Thankssites.com cash back rebates?
Thankssites.com cash back is money you earn in the form of cash back rebates. It is separate from and in addition to any other discounts the retailer may be offering.

How do I get Cash Back Rebates?
Earn Thankssites.com cash back rebates by making qualifying online purchases from participating stores on our site. Here's how:
  • Sign on to Thankssites.com.
  • Click on any category or search for any store.
  • Select store you want to shop.
  • Visit store by clicking on the link on Thankssites.com page.
  • Complete a purchase in browser window that opens for you.
  • Your purchase will be automatically tracked using a number assigned to you.

NOTE: No personal information will be transferred or given out to any retailer in the tracking process.

Details and Restrictions: Details are listed either on each store’s Thankssites.com page, or in a pop-up box when you visit a store through a Thankssites.com link.

How do I earn cash back rebates for referring my friends?
  • You – refer friend 1 – you get 25% of friend 1’s cash back rebates and friend 1 gets 50% of the cash back rebates
  • Friend 1 refers friend 2, you get 4%, friend 2 gets 50%, friend 1 gets 25% of the cash back rebates
  • Friend 2 refers friend 3, you get 3%, friend 3 gets 50% friend 2 gets 25% of the cash back rebates
  • Friend 3 refers Friend 4, you get 2%, friend 4 gets 50%, friend 3 gets 25%, friend 2 gets 3% of the cash back rebates
  • Friend 4 refers Friend 5, friend 5 gets 50%, friend 4 gets 25%, Friend 3 gets, 4%, friend 2 gets 3%, Friend 1 gets 2% and you get 1% of the cash back rebates

What is required at checkout to earn Thankssites.com cash back rebates?
Just sign on to Thankssites.com, visit a participating merchant from our website, add items to your cart, and check out. There's no special code or password needed for cash back rebates/

The key is shopping without getting distracted.

Interrupting the shopping session by closing the window, performing searches on other sites, clicking pop-ups, visiting your social networking home page, and other side-treks are examples of things to avoid.

You'll want to be sure to complete the purchase soon after linking from Thankssites.com. Merchants have limits on how long they'll remember your visit from Thankssites.com--waiting hours to make your purchase is not a good idea.

Special note on multiple purchases: If want to make another purchase, you must first return to Thankssites.com and visit our Stores page, just like the first time. Completing each transaction ends your “cash back rebate session” with Thankssites.com. You have to start over to qualify on additional purchases.

Is there ever a problem with Cash Back Rebates not showing up?
Cash back rebates are accurately reported almost all of the time.

Still, there are things outside of our control. For example:
  • Your computer software set-up
  • Actions you take while shopping
  • The occasional electronic 'glitch'
Any of these can impact success of cash back rebate shopping, although the latter one is very rare.

It’s still a good idea to keep your e-mail confirmation from the merchant. You can take that confirmation and submit it if your transaction is not reported in your account within three weeks of the shipping date.

How long will I have to wait for money to show in my Cash Back account?
While most merchants report in just a few days, others may take up to 3 weeks from the SHIPPING date. Nothing will show in your account until the merchant reports to us, so please do not worry (or send a support request) until 3 weeks after your ENTIRE order has been shipped. If you still don't see anything, then please send us complete order information.

How long will I have to wait for my Cash Back to be available?
Depending on the merchant, up to 121 days. Why? Because merchants typically have 90 days to reverse a transaction for return purposes. Your account history may not reflect a purchase during this time. Some merchants take longer than others to pay us, and we can't pay you until they pay us. When the waiting is over, you will see the amount in your "Available Balance."

How long will it take to pay me once I have requested payment?
Cash back rebate payments are processed monthly.

What is the difference between Thankssites.com cash back rebates and a discount?
Cash back rebates will not show at checkout. Discounts may be available by entering a code at checkout, and these savings will show right away. If Thankssites.com has an additional discount code, we will advise you of that when you connect to the merchant. Otherwise, check out as normal.

Why is Thankssites.com paying cash back rebates?
Sharing is good. We are sharing a portion of what we earn, so you are happy here and come back again. When you visit our Stores page and go shopping from there, merchants pay us a commission for sending them a customer. It’s a win-win-win situation. They sell more, we keep the site going, you get cash back rebates and support your organization!

Can I buy directly from the merchant and still get Thankssites.com cash back rebates? What about price-matches?
No. If you deal with the merchant in-person, on-phone, or without the Thankssites.com Stores link on-line, you will not receive cash back rebates. Calling the merchant to change an order can cancel your cash back rebate. Finally, if you request a price-match, the retailer will essentially cancel your Thankssites.com order and place a new one. In these cases, you will not earn cash back rebates.

What if I need to contact the merchant?
Contacting the merchant may void your cash back! When making a change to an order, merchants regularly cancel the online order through Thankssites.com and enter a new one. Without the Thankssites.com connection on this new order, no cash back rebate is earned. Even if no actual changes are made, such as calling to check the status, the merchant may still see themselves as the last assistance on the order and Thankssites.com may no longer be credited. It is best to cancel your order, which you can do directly, and then re-enter Thankssites.com Stores, find the merchant you want to order from and click on the merchant's name. Then re-order.

Do all purchases qualify for Thankssites.com cash back rebates?
Sometimes restrictions are imposed by merchants. If we have been properly advised, a red asterisk is placed next to the merchant's cash back rebate offer. Details and restrictions can be seen by clicking the asterisk or clicking the merchant name and viewing their Offers page.

Many merchants allow coupon or discount codes to be entered at checkout.
These are separate from your Thankssites.com cash back rebate. While this frequently adds up to maximum savings, please be aware that codes from sources outside our Stores/Offers pages may void Thankssites.com cash back rebates.

REMEMBER: We want your cash back to be reported and approved as much as you do. Please let us know any time a qualifying transaction is not reported in your account within three weeks of the shipping date, or Ask Us questions ahead of time. We're here for you!

How do I actually get the cash?
If you have a balance totaling more than $5, we will send you a standard check.

What if I still have questions?
Contact us. The more information you provide, the more we’ll be able to help. Your questions and comments are always welcome.



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